Last Updated: [January, 27], 2023
The CopGearStore.com website (the “Website”) and each of its affiliates and subsidiaries (collectively, “CopGearStore.com”, “us”, “we”, or “our”) are pleased to provide you with access to and use of the Website, content, products, services, goods, promotions, and any other materials that CopGearStore.com may provide (collectively, the “Services” or “CopGearStore.com Services”).
PLEASE READ CAREFULLY: THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION X) WHICH AFFECT YOUR RIGHTS RELATED TO DISPUTES YOU MAY HAVE WITH CopGearStore.com. EXCEPT WHERE PROHIBITED BY LAW AND AS SET FORTH IN SECTION X, BY PURCHASING, ENGAGING WITH OR OTHERWISE USING ANY CopGearStore.com SERVICES, YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU AND CopGearStore.com WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE IMMEDIATELY CEASE USE OF ANY CopGearStore.com SERVICES.
Purchasing/Cancellations/Returns
Purchasing Process
- All payments are processed at the moment the order is placed.
- Customer pays quoted shipping price in cart.
- The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, local laws and limitations in relationship to the purchasing of all products including magazines and ammunition in the state and local area where the customer resides.
- The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides.
- Cancellation or reversal of any firearm order will be subject to a 15% restocking fee. Order Cancellation Policy – Customer
- The customer may cancel an order placed at CopGearStore.com prior to shipment of that order. If the customer chooses to cancel the order within these conditions the customer will receive a refund of the full amount of the purchase. All requests for cancellation of an order must be processed through the Customer Service Department at sales@copgearstore.com or 503-610-8886, Monday through Friday, 9am – 5pm CST. The order # must be provided when contacting Customer Service via email or phone. If the order has shipped, the sale may not be canceled. (Please see `Return Policies’ section).
Order Cancellation Policy – CopGearStore.com
Information may be required prior to fulfilling your order (Example: FOID/FPID/ Pistol Permit, FFL dealer transfer information, address verification). CopGearStore.com will make 2 attempts to obtain the required information via the contact methods provided by the customer. If the required information is not provided after 5 business days, the order will be canceled, and store credit will be issued via email address provided.
CopGearStore.com reserves the right to cancel any orders where the customer has not followed these Terms and Conditions. If CopGearStore.com chooses to cancel your order, you will receive a store credit of the full amount of the purchase to be used at a later date. Canceling an order is not something we like to do, but if these terms and conditions are not followed, it is our responsibility to enforce our internal policies and comply with all legal requirements. The responsibility is on you, the customer, to fully understand and act in accordance with these Terms and Conditions.
Return Policies
We will accept returns and exchanges on product that are:
- Unused and in the original unopened manufacturer’s packaging.
- Accompanied by the original receipt
- Returned within 90 days
- If a product you receive from us turns out to be defective (manufacturer’s defect), it will be exchanged for a similar model in accordance with the manufacturer’s warranty. If CopGearStore.com chooses to issue a return authorization, you will receive a store credit of the full amount of the purchase unless authorized by a Customer Service Representative for refund.
- We DO NOT allow returns or exchanges of firearms, ammunition, body armor, or barrels that have been used; except when the product has been determined defective. Please provide pictures documenting any visible damage or defects. Clothing may not be returned if it has been worn, washed or is missing the manufacturer’s tags.
To make a return request, email us at sales@CopGearStore.com. Returns for damaged or defective products will receive a refund or store credit to the customer’s provided email.
Changing Orders
If you want to add or change your order, it must be done so prior to shipping via email or phone call to customer service.
If you want to cancel an order and then place a new order, please see our Order Cancellation Policy.
Errors and Omissions
Believe it or not, we are human too and sometimes mistakes can happen with pricing. If the price seems too good to be true, ( i.e. $2000 thermal for $2.00 ) please call us to verify the price prior to purchase. If you make a purchase and there is in fact an error in pricing, we will refund your purchase. Please include the item sku or have it ready when you call so we can verify for you. Our number is 503-610-8886 and customer service hours are Monday – Friday from 9am until 5 pm Central Standard Time. Or you may email sales@CopGearStore.com with your questions and we will respond as quickly as possible.
Customer Agreement
CopGearStore.com abides by all state and federal regulations regarding the sale of all products including ammunition, magazines and firearms.
To place an order, every customer will check a box stating (s)he agrees with the statements below as well as these Terms and Conditions.
I accept and agree to all policies described in these Terms and Conditions.
I am at least 21 years of age (if purchasing ammunition, magazines, firearms)
I am not violating any local, state, or federal laws by purchasing ammunition, magazines, and or firearms from Shop.Tacticalshit.com.
I am not under indictment or information in any court for a felony, or any other crime for which the judge could imprison me for more than one year.
I have not been convicted in any court of a felony, or any other crime for which the judge could
have imprisoned me for more than one year.
I am not a fugitive from justice.
I am not an unlawful user or addicted to any controlled substance.
I have never been adjudicated mentally defective and I have not been committed to a mental institution.
I have not been discharged from the Armed Forces under dishonorable conditions.
I am currently not under any type of domestic violence restraining order.
I have never been, and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
I have never renounced my U.S. citizenship.
I am neither an alien residing in the U.S. illegally or unlawfully, nor am I a nonimmigrant alien.
I will not export any defense articles without first obtaining the proper licenses.
I will not sell ammunition to a minor.
Shipping Restrictions
The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, local laws and limitations in relationship to the purchasing of magazines and ammunition in the state and local area where the customer resides.
The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides.
Please see the shipping restrictions below. These are meant to be a guide and are not an all-inclusive list. CopGearStore.com does not ship anywhere it is prohibited by federal, state, or local laws. If you attempt to have an order shipped to a restricted area, you may contact sales@CopGearStore.com for refund or store credit to purchase a non restricted item. If you are unfamiliar with the laws and restrictions in your area, please contact the authorities in your area for clarification.
We ship best allowed method via TRACKED UPS, FedEx, USPS or LTL freight. Items ship within specified lead time listed on the product page (Monday – Friday are business days EXCLUDING Federal Holidays).
Some ammunition orders are shipped with a signature required. If you wish to have it delivered without a signature, you must contact customer service prior to shipment.
We ship inside the contiguous continental United States for most items. Please contact customer service if you have questions regarding the items to be shipped outside of the US prior to purchase.
AMMUNITION
Alaska — Will Not Ship
California — ALL ammunition orders must be shipped to an authorized FFL Dealer.
Connecticut — Will Not Ship To without a valid permit to carry a pistol or revolver, or a valid CT long gun eligibility certificate.
Hawaii — Please call Customer Service at 941-549-8388 to place an order and check for availability.
Illinois – Will Not Ship to Chicago. ALL customers in other areas must submit a copy of their
FOID card in addition to your state ID.
Massachusetts – Will Not Ship To
New Jersey — All customers must submit a copy of their Firearms Purchaser Identification Card.
New York — Will Not Ship To New York City or its five boroughs.
Washington D.C. — Will Not Ship To
Will Not Ship outside of the United States
Will Not Ship ammunition or NVG’s to any P.O. Box or similar non-physical address;
FIREARMS
CopGearStore.com only ships to valid FFL dealers.
Please note: Firearms cannot be shipped to a P.O. Box.
The customer is responsible for knowing his/her state laws regarding firearm transfers.
Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify the dealer’s transfer fee and to ensure the dealer will receive your transfer.
The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive them.
MAGAZINES
It is the customer’s responsibility for understanding state laws regarding magazine capacities.
States with applied magazine restrictions:
California – no magazines greater than 10 rounds
Colorado – no magazines greater than 15 rounds, effective July 1st, 2013
Connecticut – 10 rounds and less with a valid permit.
Hawaii – no pistol magazines greater than 10 rounds
Illinois – North Chicago, no rifle magazines greater than 16 rounds
– Aurora, Skokie, Chicago, Evanston no rifle magazines greater than 15 rounds
– Highland Park, Cook County, Dolton, Homewood no rifle magazines greater than 10 rounds
Maryland – no magazines greater than 10 rounds
New Jersey – no magazines greater than 10 rounds
New York – no magazines greater than 10 rounds
Massachusetts – no pistol magazines over 10 rounds and no semi-automatic rifle or semi-automatic shotgun magazines over 5 rounds, no .22 caliber conversion kits will be shipped to Massachusetts
Rhode Island – No magazines greater than 10 rounds.
Vermont – No long gun magazines greater than 10 rounds, no pistol magazines greater than 15 rounds.
Washington (State) – No magazines greater than 10 rounds.
Washington D.C. – No magazines greater than 10 rounds.
STUN GUNS/TASERS
It is the customer’s responsibility for understanding state laws regarding stun guns and tasers.
The following STATES are ILLEGAL to own or possess a stun gun:
Hawaii
Illinois — LEGAL but has restrictions — Illinois Stun Gun Laws
Massachusetts
Michigan — Stun Guns are prohibited. Only devices that contain an identification and tracking system that dispenses coded material when the device is used are allowed. TASER devices are the only ones currently legal.
New Jersey
New York
Rhode Island
District of Columbia
The following CITIES are ILLEGAL to own or possess a stun gun:
Annapolis, MD
Baltimore, MD
Chicago, IL
Philadelphia, PA
The following COUNTIES are ILLEGAL to own or possess a stun gun:
Baltimore County, MD
Crawford County, IA
Agreement to Indemnify and Defend for Misrepresentation
In the event that any of the above statements under the “Customer Agreement” section of these Terms and Conditions are determined to be untrue, I will release, hold harmless, indemnify, and pay to defend CopGearStore.com and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.
Assumption of Shipping Liability
While we do our best to ensure that your product reaches your door as quickly and as trouble-free as possible, we simply cannot guarantee that the shipping carrier (for example, UPS or FedEx) you select will not damage or lose your product, or that once delivered, your product will not be stolen or damaged. Once your product is delivered to the address you have provided, you assume all responsibility for its safety and hereby explicitly release CopGearStore.com from all liability and responsibility thereafter.
Release of Liability and Agreement to Indemnify and Defend
While CopGearStore.com strives to offer high quality products and excellent customer service, it is merely a retailer of products that are designed, manufactured, and tested by other companies. Therefore, I understand and acknowledge that CopGearStore.com shall not be liable for any claims and/or damages, or for the breach of any warranty, express or implied, whether of merchantability or fitness for any purpose or otherwise, whatsoever.
Furthermore, I understand and acknowledge that CopGearStore.com expressly disclaims any and all liability for the accuracy of information provided to me, and for how I use the information provided to me, by CopGearStore.com, and I understand and acknowledge that CopGearStore.com cannot be held liable for how I or anyone else uses any information I receive from CopGearStore.com. Therefore, I explicitly agree to release, hold harmless, indemnify, and pay to defend CopGearStore.com and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to my use of information provided by CopGearStore.com.
By placing an order with CopGearStore.com, I understand and acknowledge that I alone am responsible for how the product I purchased from CopGearStore.com is used by me and by any other party. I explicitly agree to release, hold harmless, indemnify, and pay to defend CopGearStore.com and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to the products I have purchased, to include but not limited to the use of the product, the storage of the product, and the transportation of the product. In the event that any other party files a claim of any kind against CopGearStore.com, I will indemnify and pay to defend CopGearStore.com and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.
Jurisdiction
In the event that I choose to file a complaint against CopGearStore.com or any of its owners, agents, officers, or employees, I agree that such a complaint must be filed within a court located in Oregon. I agree that any complaints filed within any other jurisdiction shall be immediately removed to a court within Oregon and I agree to reimburse CopGearStore.com and its owners, agents, officers, and employees for any costs they may each incur in defending against the complaint or effecting its removal until such time that the complaint is properly filed within a court located in Oregon.
Governing Law
I understand and acknowledge that Oregon law will govern exclusively: my purchase and use of any products from CopGearStore.com; any information I receive from CopGearStore.com; any legal action instituted against me by CopGearStore.com; and any legal action that I institute, or that someone else institutes as a result of my actions, against CopGearStore.com.
SECTION X
DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS.
Disputes. The terms of this Section [X] shall apply to all Disputes between you and CopGearStore.com and/or any third-party operating on CopGearStore.com’s behalf (including but not limited to any employees, agents, affiliates, service providers, suppliers, or vendors). For the purposes of this Section, “Dispute” shall mean any dispute, claim, controversy or action between you and CopGearStore.com arising under or relating to any Services, the Website, these Terms, or any other transaction involving you and CopGearStore.com, including any Dispute that arose before this or any prior agreement, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, and shall be interpreted to be given the broadest meaning allowable under law. YOU AND CopGearStore.com AGREE THAT “DISPUTE” AS DEFINED IN THESE TERMS SHALL NOT INCLUDE ANY CLAIM OR CAUSE OF ACTION BY YOU OR CopGearStore.com FOR (i) TRADE SECRET MISAPPROPRIATION, (ii) PATENT INFRINGEMENT, (iii) COPYRIGHT INFRINGEMENT OR MISUSE, AND (iv) TRADEMARK INFRINGEMENT OR DILUTION. Moreover, notwithstanding anything else in these Terms, you agree that a court, not the arbitrator, shall decide if a claim falls within one of these four exceptions.
Binding Arbitration. You and CopGearStore.com further agree: (i) to arbitrate all Disputes between the parties pursuant to the provisions in these Terms; (ii) these Terms memorialize a transaction in interstate commerce; (iii) the Federal Arbitration Act (9 U.S.C. § 1, et seq.) governs the interpretation and enforcement of this Section (notwithstanding the choice-of-law provision contained herein); and (iv) this Section shall survive termination of these Terms.
Dispute Notice. In the event of a Dispute, you or CopGearStore.com must first send to the other party a notice of the Dispute that shall include a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise to the Dispute, and the relief requested (the “Dispute Notice”). The Dispute Notice to CopGearStore.com must be addressed to: [58097 Fisher Lane, St.Helens, OR 97051] (the “CopGearStore.com Notice Address”). The Dispute Notice to you will be sent by certified mail to the most recent address we have on file or otherwise in our records for you. If CopGearStore.com and you do not reach an agreement to resolve the Dispute within sixty (60) days after the Dispute Notice is received, you or CopGearStore.com may commence an arbitration proceeding pursuant to this Section. Following submission and receipt of the Dispute Notice, each party agrees to act in good faith to seek to resolve the Dispute before commencing arbitration.
Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state, municipality, province, or territory if the action is within that court’s jurisdiction and is pending only in that court.
WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND CopGearStore.com AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU AND CopGearStore.com AGREE THAT NO DISPUTE SHALL PROCEED BY WAY OF CLASS ARBITRATION WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES.
Arbitration Procedure. If a party elects to commence an arbitration, the arbitration shall be administered by the American Arbitration Association in accordance with the AAA Commercial Arbitration Rules or AAA Consumer Arbitration Rules, as applicable, (the “AAA Rules”) available at http://www.adr.org; except AAA may not administer any multiple claimants or class arbitration, as the parties agree that the arbitration shall be limited to the resolution only of individual claims. If there is a conflict between the AAA Rules and the rules set forth in these Terms, the rules set forth in these Terms shall govern. All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by the terms of these Terms. The arbitrator, and not any federal, state, provincial, territorial, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
Initiation of Arbitration Proceeding. If either you or CopGearStore.com decides to arbitrate a Dispute, we agree to initiate the arbitration in accordance with the AAA Rules. In accordance with the AAA Rules, the initiating party must (1) file or submit a “Demand for Arbitration” with the AAA, and (2) send one copy of the Demand for Arbitration to the other party at the same address as the Dispute Notice, or as otherwise agreed to by the parties. The AAA Rules, as well as instructions on how to file an arbitration proceeding with the AAA, appear at www.adr.org, or you may call the AAA at 1-800-778-7879.
Hearing Format. In all hearing formats, the arbitrator shall issue a written decision that explains the essential findings and conclusions on which an award, if any, is based. During the arbitration, the amount of any settlement offer made by CopGearStore.com or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or CopGearStore.com is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration.
Arbitration Fees. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s Rules. For claims under $10,000, CopGearStore.com will reimburse you for AAA issued fees, as well as the initial filing fee, if you are deemed the prevailing party by the arbitrator. You are responsible for all additional costs that you incur in the arbitration, including without limitation, fees for attorneys or expert witnesses.
Opt-out. You may elect to opt-out (exclude yourself) from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in these Terms by sending a written letter to the CopGearStore.com Notice Address within thirty (30) days of your acceptance to these Terms (including your first purchase of any CopGearStore.com Service or use of the Website) that specifies: (i) your name; (ii) your mailing address; and (iii) your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section. In the event that you opt-out consistent with the procedure set forth above, all other Terms shall continue to apply.
Amendments to this Section. Notwithstanding any provision in these Terms to the contrary, you and CopGearStore.com agree that if CopGearStore.com makes any material amendments to the dispute resolution procedure and class action waiver provisions in these Terms, CopGearStore.com will notify you and you will have thirty (30) days from the date of notice to affirmatively opt-out of any such amendments by sending a written letter to the CopGearStore.com Notice Address that specifies: (i) your name; (ii) your mailing address; and (iii) your request to opt-out of such amendments. If you affirmatively opt-out of any such amendments, you are agreeing that you will arbitrate any Dispute between us in accordance with the language in the current Terms, without any of the amendments governing. If you do not affirmatively opt-out of any amendments, you will be deemed to have consented to any such amendments.
Severability. If any provision in this Section [X] is found to be unenforceable, that provision shall be severed with the remainder of these Terms remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions; if the prohibition against class or representative actions is found to be unenforceable, this entire Section shall be null and void. The terms of this Section [X] shall otherwise survive any termination of these Terms.
Exclusive Venue for Other Controversies. CopGearStore.com and you agree that any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Section (other than an individual action filed in small claims court) shall be filed only in the courts located within the State of Oregon, and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy.
Trademarks and Copyright
I expressly acknowledge that all content on the website CopGearStore.com is copyrighted by CopGearStore.com. I further acknowledge that I have been made aware that the trademark CopGearStore.com has been registered in the U.S. Patent and Trademark Office by CopGearStore.com. Further, any harvesting, scraping or electronic copying of the site in whole or in part is expressly forbidden.